Overview

We are hiring energetic, passionate and experienced female candidates for the position of Hostess at Mementos by ITC Hotels, Ekaaya Udaipur.

Duties and Responsibilities of Hostess:

  • Welcome guests to the venue
  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Provide menus and announce Waiter/Waitress’s name
  • Greet customers upon their departure
  • Coordinate with wait staff about available seating options
  • Maintain a clean reception area
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist wait staff as needed

Requirements and skills

  • Previous work experience as a Host/Hostess or Waiter/Waitress
  • Understanding of restaurant etiquette
  • Familiarity with health and safety regulations
  • Experience in managing reservations
  • Demonstrable customer-service skills
  • Excellent communication skills (via phone and in-person)
  • Strong organizational skills with the ability to monitor the entire dining and bar area
  • Availability to work in shifts as needed
  • Good physical condition to walk and stand during an entire shift

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About Mementos by ITC Hotels, Ekaaya Udaipur

Mementos by ITC Hotels is the latest addition to ITC’s Hotel Group, which operates over 100 hotels, 10,000+ rooms across 70+ destinations in India. The launch of the new luxury brand further strengthens the group’s distinct portfolio, that is renowned for its unique design philosophy, award winning cuisine, signature services & globally recognized sustainability initiatives.

Mementos by ITC hotels will bring together a collection of unique hotels, across varied destinations ranging from modern marvels, hidden retreats to historic treasures.

Every hand-picked property along with a team of specialized service professionals who find joy in raising the consumer experience and making moments even more memorable, will curate distinct encounters that bring alive richer insights, unexplored flavours, different vistas & inspired backstories. Thereby, leaving guests with experiences & memories which become prized mementos long after their visit.

This new luxury brand will strengthen the hotel division’s asset-right strategy where the group is rapidly expanding its footprint across the country, through management contracts with standalone hotels. Additionally, it will also enable independent hotel owners to benefit from the legacy & expertise of ITC Hotels, including robust distribution systems, award-winning loyalty programs & acknowledged culinary prowess

Currently there are 3 luxury hotels in the pipe-line which are expected to open in the next financial year.
When brands partner with Mementos by ITC Hotels, they unlock state-of-the-art infrastructure and facilities, strategic locations, efficient suppliers, streamlined processes, and most importantly, a team committed to innovation across architecture, F&B offerings, wellness programs and more.