Overview

We Park Inn by Radisson, Gwalior is hiring passionate, energetic, and experienced candidates for the position of Assistant Manager Reservations.

Duties and Responsibilities of Assistant Manager Reservations:

  • Having knowledge of entire Reservation Procedure according to International Hotel manual system.
  • Responsible for Hotel and Local Reservations and Reservation – Links to Best Western World Wide.
  • Handling of correspondences, sorted – out letters, telexes, fax, cables which are checked already by Front Office Manager.
  • Allocate daily tasks to Reservations staff .
  • Review reservation booked daily.
  • Review arrival report daily.
  • Responsible for preparation of occupancy forecast.
  • Responsible for training staff.
  • Responsible for implementation of policies and procedures.
  • Responsible for recording Company/Travel Agent Rates both in system and correspondence file.
  • Liase with Sales Department in regards to occupancy, Rates Reservation’s Analysis.
  • Identify Top Producing Accounts ensure proper recognition by Reservation staff.
  • Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
  • Responsible for various Production reports and supply to each department concerned.
  • Monitoring Telephone Manner and general performance of reservations staff daily.
  • Ensure special handling of repeats guest and very VIP guest.
  • Observes and ensures that proper telephone manners are maintained at all times
  • Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager
  • Follows up tentative bookings and update reservation status
  • Reviews no-show and cancelled reservations and processes charges according to hotel’s policy
  • Review room blocking for Long Stay. Suites and special group request.
  • Supervising of Group Reservations.
  • Maintain cordial relations with commercial clients.
  • Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.
  • Responsible for work schedule
  • Responsible for maintaining a Neat and Orderly position at all times.
  • In general, perform any other duties might requested by Front Office Manager or Room Division Manager.

Skills and Requirements for Assistant Manager Reservations : 

  • Minimum 2 years experience as Reservation supervisor or Asst. Manager on a reputed hotel.
  • Good communication Skills.

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About Park Inn by Radisson, Gwalior

Experience a stress-free stay at the upper midscale Park Inn by Radisson Gwalior, which is located next to both Gwalior Railway Station and Gwalior Bus Stand. You can easily visit area businesses and explore top attractions like Gwalior Fort, Jai Vilas Palace, and DB Mall. Visit exotic animals on a day trip to Madhav National Park, or stay closer to the hotel with a tour of Gwalior Zoo. After a day of admiring the architecture of Sanischara Temple and the masterful works at the Tansen Art Gallery & Museum, return to the hotel for an artistic, globally inspired meal from RBG, our on-site restaurant.

Free Wi-Fi throughout the property keeps both business and leisure travelers connected to the most important people in their lives. You can stay active by working out in our fitness center and take advantage of our restaurant’s culinary expertise with convenient 24-hour room service. If you have any questions day or night, our front desk is open 24 hours as well.
Comfort awaits you at the Park Inn Gwalior, which offers 40 spacious hotel rooms. You can watch TV from the comfort of your plush bed while you order something delicious from 24-hour room service. Store drinks and snacks in the mini fridge to enjoy after a busy day, and use free Wi-Fi to keep up with your friends and family back home. Some rooms also include a private terrace with spectacular views of Gwalior Fort.
Whether you’re too busy to stop at our restaurant for breakfast or you want to spend the evening relaxing in your hotel room, room service is the answer to your dining needs. Our friendly and welcoming room service team will deliver a meal of your choice anytime day or night.
Located mere steps from your hotel room, RBG provides guests on-site dining options all day. Indulge in an expansive buffet for breakfast, and discover our chef’s exquisite dishes from across the globe on the lunch and dinner à la carte menus.
Enjoy an easy walk from the Park Inn Gwalior to neighboring DB Mall or the eighth-century Gwalior Fort. Want to travel further? Head to the neighboring train station or bus stand for a convenient ride to popular attractions like Jai Vilas Palace and Phool Bagh, a popular cultural square. You can also spend a tranquil morning visiting the beautiful Sun Temple or Sanischara Temple.