Overview
• In depth and hands on knowledge on Cisco routers ( ASR 1000 series, 7600, 7200 etc) and switches ( 6500, 3750, etc ).Data center switch(Nexus 7000,Nexus 5000,Nexus2000 Nexus 1000V.
• Experience of other brand of routers/Switches Cisco / SD-WAN Solution
• In depth and hands on knowledge of routing protocols like BGP, MBGP , OSPF, EIGRP, static routing, MPLS/VRF
• In depth and hands on knowledge of switching protocols like Trunking, VTP, STP, RSTP, MST, Ether channel , VSS , Switch Stacking.
• In depth Knowledge of DC technologies OTV, VPC, FCOE, FC, FEX, VXLAN.
• Basic Knowledge of WAN optimization tools like Packet shaper, Allot..Etc
• Certifications CCNP routing / switching certification not training.
• Team handling.
• Manage 24/7/365 Network Operation Center (NOC).
• Oversee day-to-day NOC operations and escalations.
• Effective communication skills for interaction with internal and external stakeholders and vendors.
• Educational qualifications – diploma / graduate in Electronics / computer Engineering / BSC in IT / Electronics / Physics / Computers.
• Act as escalation instance at senior management level for all operational incidents and problems; ensure observation of operational security regulations
• Define a standard carrier management framework including bonus / malus system for incidents, unplanned maintenance works, evidence of unexpected / un-communicated single point of failures…
• Secure full alignment and synchronization with the regional teams of all major activities involving the International & Core Network
(1.) To ensure process effectiveness and continual service improvement. (2.) To manage cost of providing service within budgeted levels. (3.) To manage risks and escalate appropriately to Sr Management. (4.) To manage support operations to agreed SLAs. (5.) To lead , guide and coach the team
About HCL Technology
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 197,000+ ‘Ideapreneurs’ across 52 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.
Enterprises across industries stand at an inflection point today. In order to thrive in the digital age, technologies such as analytics, cloud, IoT, and automation occupy center stage. In order to offer enterprises the maximum benefit of these technologies to further their business objectives, HCL offers an integrated portfolio of products and services through three business units. These are IT and Business Services (ITBS), Engineering and R&D Services (ERS), and Products and Platforms (P&P).
ITBS enables global enterprises to transform their businesses via Digital Foundation, our modernized infrastructure stack built around hybrid cloud, software-defined networks, the digital workplace, and other elements; Digital Business, a combination of our application services and consulting capabilities; and Digital Operations, a three-pronged setup for modernized and efficient operations at enterprise level.
ERS offers engineering services and solutions in all aspects of product development and platform engineering.
Under P&P, HCL provides modernized software products to global clients for their technological and industry-specific requirements.
Our holistic Mode 1-2-3 strategy forms the backbone of these three business units to help enterprises navigate the digital age with ease. It is the core aspect of our ‘Digital Enterprise 4.0’ focus – aimed at offering holistic services to our clients to meet the technology needs of their present while readying them to be future-ready.
The company’s DNA of grassroots innovation, its ingrained culture of co-innovation, and its tradition of going far beyond what is expected to create customer value, clearly differentiate it and gives it a distinct advantage in creating value for businesses in the digital and connected world.
