Overview
We are hiring energetic, passionate, and experienced hospitality professionals for the position of Duty Manager at Golden Tulip Lucknow.
Duties and Responsibilities of Duty Manager:
- Keep track of monthly, quarterly and yearly goals
- Work with management to assess and improve processes and policies
- Monitor and report on revenue and cash flow
- Uphold and enforce company policies
- Train new hires
- Address employee complaints or performance issues as needed
- Check in with employees regularly to determine satisfaction
- Schedule shifts
- Help management create the department’s budget
- Address customer issues and complaints
- Schedule regular maintenance and cleaning of facilities
- Meet regularly with upper management to stay informed on company issues
- Oversee security of the facility
Requirements and skills
- Minimum 1 year of work experience as a Duty Manager or similar management role
- Previous experience in the industry preferred
- Customer service experience
- Knowledge of cash management and bookkeeping procedures
- Team management skills
- Strong organizational skills
- Experience with facilities maintenance and/or security
- Strong problem-solving skills
- Availability to work in shifts including weekends
About Golden Tulip Lucknow
Louvre Hotels Group, 5th largest hotel company in the world, with 6,000 hotels worldwide, offering 6,50,000 rooms across 61 countries is a major player in the global hotel industry which operates a complete portfolio of 6 brands ranging from 1 to 5 stars: Première Classe, Campanile, Kyriad, Tulip Inn, Golden Tulip and Royal Tulip. Louvre Hotels Group is owned by Jin Jiang International Co. Ltd., one of China’s leading travel and tourism conglomerates.
Golden Tulip Lucknow provides spacious and modern rooms with en suite bathrooms. It is situated 1 km from Charbagh Station and features 2 dining options, a business centre and Wi-Fi in the entire hotel. It has a fitness centre.
The air-conditioned rooms at Golden Tulip Lucknow are well equipped with a flat-screen TV, a work area and an in-room safe. They all have minibars and free toiletries. Some rooms come with a comfortable seating area.
Branche’ is the restaurant, bar and lounge. Guests can relax and enjoy light snacks in Just Baked, the hotel’s lounge. Room service is available.
The hotel is situated 12 km from Lucknow Airport and 3 km from Hazratgani. Chowk is about 6 km from the hotel. The tour desk helps guests organise excursions to tourist attractions.