Overview

We are hiring energetic, passionate and experienced candidate for the position of Front Office Associate at Radisson Hotel Bhopal.

Duties and Responsibilities of Front Office Associate:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Requirements and skills

  • Work experience as a Hotel Front office associate, Receptionist or similar role
  • Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills

About Radisson Hotel Bhopal

Enjoy a unique experience in one of the greenest cities in India at Radisson Bhopal. Located in the up-market area of Bhopal and near Shahpura Lake, the hotel is a 40-minute drive from Raja Bhoj International Airport and just 10 minutes from Rani Kamlapati Railway station.

Our hotel offers 104 modern, spacious and well-equipped rooms and suites for a comfortable business or leisure stay, as well as an outdoor pool, fitness center, two on-site restaurants, bakery, and bar to keep guests entertained. Business and leisure travelers can make use of over 3,700 square meters of conference space for all types of events, ranging from small intimate gatherings of 15 people to large-scale events of 1500 attendees.

Make yourself at home at Radisson Bhopal with our selection of in-room amenities, room and laundry service, and a delicious breakfast buffet to start your day the right way.
The hotel features 104 well-appointed rooms and suites, including Superior Rooms, Premium Rooms, Junior Suites, Deluxe Suites, and Premium Suites. All rooms have a modern, business class feel, with light color palettes and plush, cream curtains. Upgrade your room and feel the difference with complimentary lounge access.
Radisson Bhopal is an excellent venue for business travelers or guests looking to celebrate a special occasion in central India. Featuring over 3,900 square meters of conference space, with 7 conference halls as well as two outdoor terraces. From corporate events and conferences to weddings and celebrations, our meetings and events facilities can be flexibly adapted and decorated to your needs. Our staff will be on hand with a Yes I Can! Attitude to ensure that your event is a success.
Our hotel features 4 on-site restaurants and bars, offering guests a wide selection of freshly prepared food and drink options. Be prepared for the ultimate new Asian dining experience at Wok Thai and one of our innovative cocktails with a bite to eat at the Urzza Lounge Bar. Enjoy a sweet treat at our all-day bakery or head to Fusion Cafe for a themed dining experience with live kitchens.
Enjoy a unique cultural experience during your stay with us in Bhopal. Also known as the "City of Lakes", be sure to check out Bhopal Lake, one of the oldest man-made lakes in India, or the Bhimbeteka rock shelters that span the prehistoric Paleolithic and Mesolithic periods. Visit Bhojpur and Khajuraho temples; learn about a famous royal love story in Mandau or spot wild animals at one of the local wildlife sanctuaries.