Overview

We at Holiday Inn Jaipur City Centre, an IHG Hotel, are hiring energetic, passionate, and experienced candidates for the position of Front Office Associates.

Duties and Responsibilities of Front Office Associates:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Requirements and skills for the Position of Front Office Associates:

  • Minimum 1 year experience as a Hotel Front office associate, Receptionist or similar role
  • Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills

About Holiday Inn Jaipur City Centre, an IHG Hotel

Holiday Inn Jaipur City Centre is located in the Pink City of India just few minutes’ drive to Railway Station, Bus Stand and Jaipur Airport. It has easy access to popular tourist attractions like Hawa Mahal, Jantar Mantar, Amber Fort, Nahargarh Fort, City Palace, Jal Mahal and Albert Hall. Our 24-hour travel desk will assist with the best tourist attractions in and around Jaipur. Sink in the most comfortable beds with a choice of pillows during your stay. Relax in our contemporary rooms that feature LED TV, iPod docking station, media hub & glazed windows for a peaceful sleep experience. The spacious and elegant rooms and suites at Holiday Inn Jaipur are complete with modern touches & advance amenities for a memorable stay experience. The hotel offers facilities like 24-hour food service, doctor on call, porterage, Wi-Fi,SPA, Salon and parking facility. With three dining outlets, guests can choose to indulge in a buffet or a la carte options. Treat yourself to Continental, Indian and Rajasthani Royal cuisine at Monarch or dip into our Chinese delicacies with a glass of wine at The Chao. Kick back and relax after a long day at The Roadhouse Bar & Grill, get a premium feel of royal lounge at Ten Kings with a variety of snacks & beverages to choose from. The hotel’s 30000 sq.ft. Viceroy and The Chancellor banquet space and the Kingston Lawn can accommodate up to 1800 guests for large weddings to social & corporate parties, and conferences to business meetings & exhibitions.
Offering an outdoor swimming pool, a fitness centre and a spa and wellness centre, Holiday Inn Jaipur City Centre is within 3.6 km from the architectural marvel of the City Palace and the Amer Fort.

Each elegant air-conditioned room here will provide you with a satellite TV, seating area and a minibar. Featuring a shower, private bathroom also comes with a hairdryer and free toiletries. Extras include an iPod dock. Guest can also request for amenities like pen drive and snack basket/ fruit basket.

At Holiday Inn Jaipur City Centre you will find a 24-hour front desk. Other facilities offered at the property include a ticket service, a tour desk and luggage storage. The property offers free parking.

The property features 3 dining options like Monarch, the all-day multi-cuisine restaurant, Chao, the Chinese speciality restaurant and Road House serves grilled food and beverages. 10 Kings Bar serves alcoholic and non-alcoholic drinks. Private dining is possible with 24-hour room service.

Jaipur Railway Station is 2.2 km while the Jaipur Bus stand is 2.7 km. The nearest airport is Jaipur International Airport which is 9.9 Km.