We are hiring an energetic, passionate and experienced hospitality professionals for the position of Front Office Executive at Narayani Heights, Ahmedabad.

Duties and Responsibilities of Front Office Executive:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Requirements and skills

  • Work experience as a Hotel Front Office Executive, Receptionist or similar role
  • Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills.

About Narayani Heights

Narayani Heights, our 4-star hotel in Gandhinagar, is located in the peaceful outskirts, far from the screeching noises of the city. Our spacious hotel is built on 1,80,000 square feet of land, and serves the purpose of a club and resort too. Our enviable infrastructure, state-of-the-art amenities and unparalleled experiences make us an ideal destination, both for leisure and business events. Availability of banquet, lawn, grand ballrooms, terrace space, and a conference hall makes it ideal to lavishly conduct any events and parties! Leverage our offers and make your stay at Narayani Heights a beautiful one.
Our 4-star hotel in Ahmedabad offers a range of well-appointed rooms for comfortable business and leisure stays. Three different rooms, differing according to customer requirements, include luxury guest rooms and comfortable suites that seamlessly merge traditional charm with modern elegance and comfort. With the top-class facilities, scenic views, and unmatched service, your stay in Ahmedabad with us is bound to be a memorable one! Our hotel located in close proximity to Narendra Modi Stadium enables large groups attending events at the stadium to return easily after a lively day and have a cozy stay!
Marriages or similar social gatherings are rare occurrences that happen in everyone's life and we want them to be perfect. The beautifully strung flower cascades, drapes of colorful silk, elegantly lit ambiance, and the celebratory music linger in our memories for a great number of days to follow. Our party plot in Ahmedabad includes three ballrooms, a lush green lawn, and terrace space that are dedicated to celebration events and gatherings, Narayani Heights is the pinnacle of grandeur. We arm you with our staff to help with the function and our event planners to take care of every detail throughout the day!
Looking for the ideal place to hold your events in Ahmedabad? Narayani Heights provides you with a stage for your corporate events, conferences, meetings, and training! A combination of grandeur, and modern amenities, coupled with our knack for providing you with exclusive settings for your events, ensures that your event will have everything at its disposal. With our staff and dedicated event planners to help you through your day, you can rest assured that the event would be a grand success.
Narayani Heights features a superb multi-cuisine restaurant that is located in close proximity to Sardar Vallabhai International Airport. Travelers who are on their way to and from the airport can stop by our restaurant and taste some of the best food in Ahmedabad. Our dining outlets are famed for their Awadhi style delicacies which are made using a unique mixture of spices to give them a memorable taste. Try these lip-smacking delicacies when visiting our restaurant in Ahmedabad. Travelers looking to enjoy a hot beverage with a sugary snack on the side can head over to our in-house coffee shop and treat to a variety of caffeinated beverages, snacks, and other baked delicacies.