Overview
We Le Méridien Goa, Calangute is hiring dynamic, energetic, passionate and experienced candidate for the position of Front Office Executive.
Registration of guests, reservation management, and delivering information about rooms, pricing, and facilities are all tasks of hotel front office executives. We’d like to meet you if you have a penchant for customer service and professional experience in the hotel business.
Finally, you will contribute to our guests having a comfortable and memorable stay.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Requirements and skills for Front Office Executive
- Minimum 1 year work experience as a Hotel Front office executive, Supervisor, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
About Le Méridien Goa, Calangute
Discover the enduring lure of North Goa, India, from Le Méridien Goa, Calangute. Just steps from celebrated beaches, famous markets and attractions, our five-star hotel is the perfect choice for discerning travelers. Explore historic landmarks and water sports at nearby Calangute, Candolim and Baga Beach. Our luxury hotel is inspired by Goa's rich art and cultural heritage, from the fresh breezes and natural light to local artwork and music. Ignite your senses with international cuisine at our restaurants, savour premium whiskey at our bar or relax poolside with a cocktail. Celebrate and succeed in contemporary indoor and outdoor venues enhanced by our expert staff and catering menus. Find a relaxing respite in spacious rooms and suites featuring floor-to-ceiling windows, upscale amenities and free Wi-Fi. Whether on a romantic getaway, family vacation or business retreat, invigorating moments await at Le Méridien Goa, Calangute.
his property is 6 minutes walk from the beach. Offering an outdoor pool and fitness centre, Le Méridien Goa, Calangute is located in Calangute, 800 m from Calangute beach. The hotel has a terrace and views of the city, and 5 onsite dining options including Jazz & Grills Goa’s first whiskey bar.
The rooms are fitted with a private bathroom. For your comfort, you will find bathrobes, slippers and free toiletries.
You will find a 24-hour front desk at the property and a Family Kids Club.
You can play billiards at the hotel. Infantaria is 1.6 km from Le Méridien Goa, Calangute, while Tito's Club is 2.9 km from the property. The nearest airport is Goa International Airport, 42 km from Le Méridien Goa, Calangute.
This is our guests' favourite part of Calangute, according to independent reviews.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
Le Meridien Goa, Calangute has been welcoming Booking.com guests since 18 Jul 2017.
Hotel chain/brand: Le Meridien Hotels & Resorts , Marriott International