Overview

Radisson Lucknow City Center is hiring energetic, passionate, and experienced candidates for the position of Housekeeping Associates.

Job Duties and Responsibilities of Housekeeping Associate:

  • Enters and prepares the room for cleaning.
  • Dusts the room and furniture.
  • Replenishes guestroom and bath supplies.
  • Cleans the bathroom.
  • Cleans the closet.
  • Vacuums and racks the carpet.
  • Checks and secures the rooms.
  • Replenish amenities according to the operational standards.
  • Deliver and retrieve items on loan to guests e.g. iron and ironing boards
  • Ensure security of guest rooms and privacy of guests
  • Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
  • Cleans guest bathroom/bedroom/floor corridor.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Empty trash containers and ashtrays.
  • Remove all dirty terry and replace with the clean par to the designated layout.
  • Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
  • Replace facial, toilet tissue and bathroom amenities in correct amount and location.
  • Inspect condition of bathrobes and replace soiled/damaged ones.
  • Remove dirty bed linen and make up bed with clean linen.
  • Replace laundry bags and slips.
  • Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.
  • Dust and polish all furniture.
  • Realign furniture to the floor plan.
  • Responsible for replenishment of guest complimentary water.
  • Responsible for the cleanliness and maintenance of his work area.
  • Responsible for the Hotel property in the work area.
  • Attends to guest calls, guest requests /guest complaints in the area assigned to him.
  • Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.
  • Responsible for following the standard operating procedures.
  • Responsible for achieving and exceeding the guest satisfaction score.
  • Update status of rooms cleaned on assignment sheet.
  • Return and restock cart at end of shift.

Other Requirements:

  • Minimum 1 year of working experience in similar role.
  • Hotel Management will be plus point.
  • Good communication skills.
  • Abilities to handle pressure.

About Radisson Lucknow City Center

Located in the heart of the business district, Radisson Lucknow City Center puts you close to historic landmarks like Bara Imambara, Rumi Darwaza, and Hussainabad Clock Tower. Corporate and leisure travelers can enjoy browsing in vibrant traditional bazaars close to our hotel, including Aminabad and several in the upscale shopping district of Hazratganj. Exploring other cities in Uttar Pradesh? We’re also well placed for Charbagh Railway Station, less than 10 minutes away, and Chaudhary Charan Singh International Airport (LKO), approximately 25 minutes from the hotel.

Before tackling your busy Lucknow itinerary, boost your energy levels with a workout in our fitness center. Afterward, you can enjoy a hearty buffet or à la carte breakfast in our restaurant. When you return from appointments or sightseeing, unwind in our on-site spa, or treat yourself to a cocktail by the rooftop infinity pool.

Each of our spacious rooms features thoughtful amenities including an LED TV with 200 premium channels and a minibar. Set up your laptop at the workstation with a comfortable, ergonomic chair, and use free Wi-Fi to send emails or research local attractions.
Our hotel offers 585 square meters of meeting space, comprising an elegant ballroom and a smaller boardroom. Free Wi-Fi is included, and our professional staff can help with planning and audiovisual setup to make your event a success. Our proximity to Chaudhary Charan Singh International Airport (LKO) is convenient for fly-in guests attending weddings or banquets.
No matter what you’re craving, you can find it on site at Caprice, our all-day dining restaurant specializing in Italian, pan-Asian, and Indian cuisine. Indulge in a buffet-style meal or opt for à la carte items for breakfast, lunch, or dinner.

For amazing city views, savory snacks, and handcrafted cocktails, enjoy lunch or dinner at Altitude, our rooftop bar. If you prefer a private meal, take advantage of in-room dining, available 24 hours.
Known for its majestic architecture, lush gardens, and upscale shopping and dining, Lucknow is a bustling center of commerce and entertainment dotted with 18th-century buildings and historic landmarks. Search Aminabad, a sprawling market just minutes from the hotel, for exquisite embroidered garments, or explore nearby Hazratganj, an elegant shopping district brimming with upscale stores and cafés.