Overview
We at DoubleTree by Hilton Gurugram Baani Square are hiring energetic, passionate, experienced candidates for the position of Reservation Executive.
Duties and Responsibilities of Reservation Executive:
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
Reservation Executive Requirements:
- Experience working in sales or public relations, preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in microsoft office suite.
- Data entry experience.
- Flexible working hours.
About DoubleTree by Hilton Gurugram Baani Square
Situated in Sector 50, DoubleTree by Hilton Gurugram Baani Square is surrounded by Baani Square and steps away from Good Earth City Center. It is 10 minutes from Gurgaon's central business district, Golf Course Extension Road, Sector 32, Unitech Cyber Park, Sector 44 and other prime corporate hubs in easy reach. Udyog Vihar is 9 km while IMT Manesar is 20 km away.
The well-appointed air-conditioned rooms offer high speed Wi-Fi, 55'' HDTV, a work desk, seating area and a safe. There is also an electric kettle and a private bathroom with shower and free toiletries.
At DoubleTree by Hilton Gurugram Baani Square, you will find a well-equipped fitness centre and a roof-top swimming pool. Guests have access to a 24-hour front desk.
Dining options include Glass House, a multi-cuisine outlet, serves up a selection of hearty meals from local and international cuisines. While a variety of cakes, assorted cookies and a fine multitude of gourmet sandwiches , breads and pastries along with freshly brewed coffee and tea can be relished at Café-O-Lait. Wind down in the evening with sophisticated bites, handcrafted cocktails and mocktails with commanding city views at Vibe - The Sky Bar which is the highest roof top bar in Gurgaon and guests can also have a choice to explore and enjoy your favorite drinks at Pose – The fashion bar.
The nearest metro station is just 1.6 km away from the property. Indira Gandhi International Airport is 21 km while the Golf Course Road and Huda city centre are 7.2 km away. It is 12 km from Cyber City. Sector 32, Artemis Hospital, Golf Course Extension Road are 3 km away while Medanta Medicity and Unitech Cyber Park are 2.8 km from the property.