We Hyatt Hyderabad Gachibowli is looking for passionate, energetic, talented and experienced candidate for the position of the Team Leader – Front Office.

Job Responsibilities of Team Leader – Front Office

  • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
  • Train, supervise and support office staff, including receptionists, security guards and call center agents
  • Schedule shifts
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers requests
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Ensure proper mail distribution
  • Prepare and monitor office budget
  • Keep updated records of office expenses and costs
  • Ensure company‚Äôs policies and security requirements are met

Requirements and skills

  • Minimum 2 years of work experience as a Team Leader – Front Office  or Front Office Supervisor.
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Thorough knowledge of customer service, office management and basic bookkeeping procedures
  • Proficiency in English (oral and written)
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • High School diploma; additional certification is a plus

About Hyatt Hyderabad Gachibowli

Hyatt Hyderabad Gachibowli is a pet-friendly, 5-star hotel in Hyderabad, offering the most comfortable stay in the lap of nature. Do pack your walking shoes when planning a stay at this lush green property featuring a scenic walking track, fitness center & an outdoor pool.

Shape up for a refreshing stay with your family & pets, experience delectable cuisines with a variety of dining options complemented by unparalleled service or revive & rejuvenate at The Spa. The property is located at the heart of Hi-tech city of Hyderabad, in close proximity to Amazon Development Sector, Waverock, Boulder Hill Golf Course, Major SEZ Parks, IKEA, and Indian School of Business.