Salesforce Acquires Convergence to Strengthen AI Capabilities and Compete in the Generative AI Landscape

In a strategic move to enhance its artificial intelligence (AI) offerings, Salesforce has acquired Convergence, a London-based AI startup, aiming to bolster its position in the competitive generative AI market alongside industry leaders like OpenAI, Anthropic, and Google’s Duet AI. About Convergence Founded in April 2024 by machine learning engineers Marvin Purtorab (CEO) and Andy

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Decagon AI: Transforming Enterprise Customer Support with Generative AI Agents

Decagon AI is at the forefront of revolutionizing enterprise customer support through its advanced generative AI agents. By automating complex customer interactions across multiple channels, Decagon enables businesses to enhance efficiency, reduce costs, and deliver superior customer experiences. Company Profile Jesse Zhang brings experience from Google and Citadel Securities, while Ashwin Sreenivas previously worked at

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