Overview

We are hiring a dynamic, energetic, passionate and experienced candidate for the position  of Duty Manager at Taj Ganges, Varanasi.

Duties and Responsibilities of Duty Manager:

  • Keep track of monthly, quarterly and yearly goals
  • Work with management to assess and improve processes and policies
  • Monitor and report on revenue and cash flow
  • Uphold and enforce company policies
  • Train new hires
  • Address employee complaints or performance issues as needed
  • Check in with employees regularly to determine satisfaction
  • Schedule shifts
  • Help management create the department’s budget
  • Address customer issues and complaints
  • Schedule regular maintenance and cleaning of facilities
  • Meet regularly with upper management to stay informed on company issues
  • Oversee security of the facility

Requirements and skills

  • Work experience as a Duty Manager or similar management role
  • Previous experience in the Hotel industry preferred
  • Customer service experience
  • Knowledge of cash management and bookkeeping procedures
  • Team management skills
  • Strong organizational skills
  • Experience with facilities maintenance and/or security
  • Strong problem-solving skills
  • Availability to work in shifts including weekends

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About Taj Ganges, Varanasi

Spread over 40 acres of tropical gardens, Taj Ganges, Varanasi is a peaceful getaway in the ancient temple city of Varanasi. Offering an outdoor pool and a spa, it also has 24-hour room service.

The modern air-conditioned rooms are all equipped with a flat-screen TV, minibar and tea/coffee making facilities. All enjoy views of the garden, pool or city. Bathrooms come with shower facilities.

The Taj Ganges, Varanasi is 6 km from Varanasi City Centre, commonly known as The Chowk. It is 1 km from Varanasi Junction Railway Station and 21 km from Lal bahadur Shastri Airport.

Guests can exercise at the fitness centre, relax with a massage or buy souvenirs at the shopping arcade. There is a doctor on-call and a business centre.

Both buffet and à la carte dishes are available at Chowk coffee shop, which serves Indian, Pan-Asian and international delights. Varuna offers authentic Indian fine dining, while wines and cocktails can be enjoyed at Prinsep Bar.