Overview
We are hiring a dynamic, energetic, passionate, and experienced candidate for the position of front office manager at the Jaipur Marriott Hotel.
Duties and Responsibilities of Front Office Manager:
- Supporting, training, and supervising front office staff.
- Ensuring that all customer-related tasks are handled accurately and on time to improve guests’ experience.
- Handling customer complaints and special requests.
- Scheduling staff shifts and managing other HR-related tasks.
- Maintaining an orderly appearance throughout the reception area.
- Monitoring stock and ordering office supplies, including stationery and information leaflets.
- Preparing monthly management reports on customer feedback, bookings, and cancellations.
- Managing the departmental budget.
- Updating files and records.
- Enforcing all cash-handling, checking, and credit procedures.
Front Office Manager Requirements and Skills:
- Client services or management experience.
- Great interpersonal and communication skills.
- Excellent problem-solving skills.
- Basic accounting skills.
- The ability to remain positive and focused in a fast-paced environment.
- Good time management skills.
- Great computer skills and the ability to learn new skills quickly.
- A professional appearance.
About Jaipur Marriott Hotel
Perfectly located in the cultural heart of the city, Jaipur Marriott offers the perfect mix of luxury and convenience for the modern traveler. Designed with close attention to detail, our elegant suites boast comfort and timeless opulence. Equipped with an array of amenities & a selection of fine-dining options to choose from, Jaipur Marriott is the perfect sanctuary to return to after a busy day of exploring.
Jaipur Marriott Hotel is located in the commercial area of Ashram Marg, a 10-minute drive from the International Airport of the city. The luxurious 5-star hotel mixes tradition with modernity and offers a spa, free parking and free WiFi.
Air-conditioned guestrooms are fitted with an iPod dock, tea/coffee making facilities and a flat-screen TV with satellite channels. The en suite bathroom comes with bathroom amenities and a bathtub.
Marriott Jaipur has a fully equipped business centre with fax and photocopying facilities. The tour desk can assist guests with making travel arrangements. Laundry and dry cleaning services are offered. The property also boasts large banquet spaces to host a variety of events, especially for weddings in Jaipur.
The restaurants in Jaipur Marriott hotel include Okra, an all-day dining global restaurant while Saffron serves contemporary Indian delights. The hotel also has a pastry shop on site, Jaipur Baking Company where guests can enjoy from a selection of gourmet sandwiches, soups and salads and a variety of coffees.
Hotel Marriott Jaipur is 8 km from the Birla Temple and 10.5 km from the Jaipur Railway Station. The architectural marvel of Hawa Mahal and City Palace are within 12 km from the property. The Jawahar Circle is 250 m from Jaipur Marriott Hotel.