Overview

We are hiring an energetic, passionate and experienced candidate for the position of Front Office Manager at Courtyard by Marriott Aravali Resort.

Duties and Responsibilities of Front Office Manager:

  • Ensure front office is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
  • Train, supervise and support office staff, including receptionists, security guards and call center agents
  • Schedule shifts
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers requests
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Ensure proper mail distribution
  • Prepare and monitor office budget
  • Keep updated records of office expenses and costs
  • Ensure company’s policies and security requirements are met

Requirements and skills

  • Minimum 2 years work experience as a Front office manager or Reception manager
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Thorough knowledge of customer service, office management and basic bookkeeping procedures
  • Proficiency in English (oral and written)
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills

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About Courtyard by Marriott Aravali Resort

Courtyard by Marriott Aravali Resort is a 158 keys Delhi - NCR resort. Styled in a free-flowing shape and featuring beautifully landscaped gardens, a unique pool, breathtaking villas, a spa, a kids club, an activity center and plenty of green cover. You are sure to have a memorable stay in the Delhi- NCR region. Our Faridabad resort has a grand lobby with exquisite interiors, wide open spaces and plenty of natural light making this an ideal place to relax. Aravali Lawns are located adjacent to the Grand Sapphire ballroom, offering an integrated facility to our guests spread across 1000 square meters and serving as an ideal venue for fairytale weddings and memorable meetings.
Courtyard by Marriott Aravali Resort features an outdoor swimming pool, fitness centre, a restaurant and bar in Faridabad. This 5-star resort offers room service, a 24-hour front desk and free WiFi. The property is non-smoking and is located 25 km from Tughlaqabad Fort.

All units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a bidet, free toiletries and a wardrobe. Every room is fitted with a safety deposit box, while some rooms here will provide you with a terrace and others also provide guests with mountain views. At the resort the rooms come with bed linen and towels.

A buffet, continental or Full English/Irish breakfast can be enjoyed at the property.

Courtyard by Marriott Aravali Resort offers a children's playground.