Overview
We Cygnett Inn Paras is hiring dynamic, energetic, passionate and experienced candidates for the position of Front Office Supervisor.
Job Responsibilities of Front Office Supervisor:
- Greet all guests politely, recognise various guest programmes, and ensure that all services are available to clients.
- Maintain all records of all receipts and manage currency exchange for guests as needed.
- Supervise the efficient work of all front desk agents, give particular assignments to each worker, and ensure that everyone is functioning efficiently at all times.
- Manage all facility members, analyse membership cards and respond to all inquiries, and keep track of the departmental budget on a weekly and daily basis.
- Maintain knowledge of and ability to operate all equipment, as well as coordinate and analyse all visitor needs and guarantee that they are met in order to maintain the highest level of customer satisfaction.
- Maintain a tidy front desk and lobby area at all times, monitor all phone calls, and guarantee that agents respond within three rings.
- Monitor the inventory of front desk materials and ensure that they are replenished in a timely manner so that guests can get uninterrupted service.
- Maintain and update knowledge of all current packages and tariffs, as well as assess and forecast daily activity.
- Prepare a weekly calendar and keep track of all budgets in accordance with company policies.
- Participate in pre-shift meetings and create daily reports for all employees.
- Manage and track the performance of all employees.
- Prepare a visitor communication log and respond to all requests quickly and efficiently.
- Manage and process all guest mail, and work with personnel to ensure that guests receive fast service.
Other Requirements:
- Should have minimum 1 years of working Experience as Front Office Supervisor or Similar position.
- Should have Good Communication Skills.
- Should have problems solving skills.
- Hotel Management will be plus point.
About Cygnett Inn Paras
Cygnett Inn Paras is the Business hotel of the Cygnett Group in the city of Dehradun, the heart of Uttarakhand. The hotel would have fresh, comfy, modern aesthetic rooms with an attentive and personalized service combined with new generation technology. “Be it business or leisure”, Cygnett Inn Paras would be an ideal choice for all corporate and travelers because it is economy in cost but never in service standards. The hotel is located at Haridwar Bypass Road of the city with close proximity to the business hub, entertainment and shopping zones.
Cygnett hospitality is known for its versatile offering, great prices, and Cygnetture experience. In this metamorphic world, our hotels provide more than a room to stay and bed to sleep. We create a Cygnetture experience that offers a lifestyle where you want to STAY – WORK – CHEERS.
We are redefining a future where travel unlocks with an aggrandized hospitality-concept, where our powerful brands deliver Cygnetture experience and our constant innovation is creating new value and expanding boundaries.
A commitment to sustainability gives back to one planet and communities.
Cygnett Hotels and Resorts is as progressive and tech- savvy company with contemporary designed to meet the requirements of today's traveler that is responsive to the demands of a metamorphosing world. We have transformed Cygnett from the hotel group into an aggrandized hospitality group with a new eco-system of Cygnetture experience. The multi-brand portfolio having multidirectional approach gives it the edge to cater to the rapidly changing hotel industry on the founding tenets of hospitality: quality, comfort cygnetture service. Our success derived from our core values; creating exceptional value for our owners, guests, staff, and shareholders.
What sets us apart?
Cygnett Hotels & Resorts is one of fastest-growing hotel brand with aggressive approach towards the key Asian, European and African markets. It's not about us, it's about you. You – our guests – are what drive us, in all our endeavours, to create value. It is essential for us to deliver value when you invest your time, expectations and faith in us. All our hotels reflect this vision not just in pretty words but also in action. We understand the value of a good night's sleep, a meal that hits the spot, it makes you feel cherished, and prices that suit the pocket. We don't promise, we deliver. Try the difference.
A snapshot of What is to Come
2000+ Keys by 2022
Manage, Franchise and Own at least 5000 Keys by 2026
Cygnett Hotels and Resorts will be operating 40+ hotels within the next 2 years
Venture out into Key Asian, European & Africa's hospitality scenario
Develop & own state of-the-art next gen technology domains
Bridge new communities & empower current coalition
Deliver excellence & assistance to our patrons.
