Website Hotel Rajmahal Inn
We are hiring energetic, passionate and experienced candidate for the position of Operations Manager at Hotel Rajmahal Inn.
Duties and Responsibilities of Operations Manager:
- Overseeing personnel, including receptionists, kitchen staff, and office employees.
- Monitoring employee performance and conducting regular evaluations to help improve customer service.
- Collecting payments and maintaining records of budgets, funds, and expenses.
- Welcoming and registering guests once they arrive.
- Resolving issues regarding hotel services, amenities, and policies.
- Organizing activities and assigning responsibilities to employees to ensure productivity.
- Creating and applying a marketing strategy to promote the hotel’s services and amenities.
- Coordinating with external parties, including suppliers, travel agencies, and conference planners.
- Evaluating hotel performance and ensuring compliance with health and safety rules.
- Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.
Skills and Requirements of Operations Manager:
- A minimum of 2 years experience in hotel management or a similar role.
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Exceptional leadership abilities with great attention to detail.
