Overview

We are hiring energetic, passionate, and experienced candidates for the position of Front Office Associate at The Ananta Udaipur.

Duties and Responsibilities of Front Office Associate:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Requirements and skills

  • Minimum 1 year of work experience as a front office associate, Receptionist or similar role
  • Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
  • Understanding of how travel planning websites operate, like Booking and TripAdvisor
  • Customer service attitude
  • Excellent communication and organizational skills

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About The Ananta Udaipur

Set against a breathtaking backdrop of the Aravalli Hills, Ananta Udaipur creates a fairytale experience for guests with the choicest of 5-star luxuries on offer. Through blossoming verdure and contemporary villas coupled with excellent services, Ananta Udaipur captures the beauty of your sojourn. Sprawling across 90 acres of lush greenery, our resort in Udaipur encompasses 239 opulent villas, 4 eclectic dining outlets, and 2 banquet halls. With an outdoor swimming pool, a rejuvenating spa, a well-equipped gym, and a special kids activity area, our resort serve as a unique escape in the beautiful City of Lakes.
Whether for a leisure stay, a destination wedding, or a corporate off-site, our resort in Udaipur is an ideal destination for every occasion. Surrounded by enchanting mountain landscapes, and lavished with balmy greens, this is a perfect getaway offering a serene ambience.
Udaipur gloriously flaunts its title as the crown jewel of Rajasthan with its abundant natural beauty, mesmerizing temples, and massively intricate architecture. Also known as the City of Lakes, this 'Venice of the East' is surrounded by hills, making it as scenic as it is. Set in the picturesque beauty of the Aravalli Hills, Ananta Udaipur is a perfect getaway in Udaipur. This resort is located about 30 km from Maharana Pratap Airport and 12 km from Udaipur Railway Station. Taxi services are easily available to and from the resort. Whether for a leisure stay, a destination wedding, or a corporate off-site, Ananta Udaipur is one of the best resorts in Udaipur for every occasion.
Wake up to the fresh fragrance of mountain air during your stay at the best resort in Udaipur - The Ananta. All our 239 hotel rooms are meticulously designed to complement the scenic beauty around and offer ultimate comfort and a contemporary ambience. Guests can choose a stay from 6 categories of rooms and suites on offer - Luxury Cottage, Executive Suite, Grand Suites, Super Deluxe Cottage, Presidential Villa, and Jungle Wooden Cottage. Each of our suites and rooms in Udaipur is well-equipped with premium amenities. The soothing view of the Aravalli Hills from your balcony adds charm to your experience.
Indulge in unique culinary experiences at the restaurants of our 5-star hotel in Udaipur. Oasis is our in-house multi-cuisine restaurant in Udaipur and Zenith is an outlet for special occasions with an inviting open-air environment. Together they offer a delectable array of cuisines. Guests can savour exotic drinks at our bar - Float. Rendezvous with friends and family beneath the breezy starlit sky by the poolside, as we take you on an amazing gastronomic journey at Ananta-Tara, our rooftop restaurant.

The splendid decor and ambience at each of our restaurants elevate your dining experience. The beautifully plated dishes, curated by our expert chefs are as aesthetically pleasing as the ambience of the restaurants. Freshly sourced ingredients, a diverse array of cuisines and elaborate as well as traditional techniques of cooking at our restaurants are what make us stand out.