Overview
We Radisson Blu Hotel Guwahati are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties.
Guest Service Associate Responsibilities:
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.
Guest Service Associate Requirements:
- 2+ years of customer service or front office associate or relevant experience.
- Certificate or diploma in hospitality advantageous.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.
About Radisson Blu Hotel Guwahati
Set in a tranquil sector of Assam, the elegant Radisson Blu Hotel Guwahati offers stellar amenities and a peaceful location a short drive from the city center. Located on NH-37, our hotel provides easy access to Lokpriya Gopinath Bordoloi International Airport (GAU) and the nearby railway station. When you’re ready to explore, visit ancient Hindu pilgrimage sites like Kamakhya Temple or spot rare birds at Deepor Beel Wildlife Sanctuary. Business travelers appreciate our proximity to local industrial parks, universities, and technology companies, while families enjoy visiting the clouded leopards and macaques at Assam State Zoo, less than 10 minutes away.
Prefer just to relax? Lounge by our outdoor infinity pool and soak up scenic views of the area’s verdant hills. You can maintain your workout routine with a visit to our health club and treat yourself to revitalizing treatments in our beautiful spa. With five on-site restaurants and a bar, you can enjoy a delicious meal or refreshing cocktail after on-site meetings or sightseeing.
Whether you’re on a business trip or a vacation with your family, each of our 196 contemporary rooms and suites offers amenities for a convenient and enjoyable stay. Keep up with work using the large desk and free Wi-Fi, and prepare fresh coffee and tea in your hotel room with the handy coffeemaker. If you want breakfast in bed or a midnight snack, room service is available around the clock.
Planning a major corporate event or the wedding of your dreams? We can help with outstanding services and spaces, including a beautiful terrace and an immense lawn for outdoor weddings and galas. We offer seven meeting rooms, including a flexible, 464-square-meter pillarless event space, complete with optional customized decor, on-site catering, and audiovisual equipment
Choose from five distinctive on-site dining options at the Radisson Blu. Sample our chefs’ pan-Asian creations at NestAsia, savor kebab specialties from across India at The Great Kabab Factory, or sample the diverse dishes at The Patio, located on the lobby level. Our all-day café, patisserie, and bar offer a variety of international dishes, light fare, sweet treats, and well-crafted cocktails.
Travel less than 10 kilometers from the hotel to explore ancient Hindu temples nestled in the lush hills of Guwahati. See the striking seven-domed Kamakhya Temple, built in honor of the goddess Kamakhya or Sati, and Navagraha, the “temple of nine planets,” with lingams representing the celestial bodies. Take a ferry to reach the secluded Umananda Temple, perched on Peacock Island in the Brahmaputra River. Also nearby, the wetlands around the freshwater lake Deepor Beel provide a rich habitat for native and migratory birds. Don’t miss these essential Guwahati attractions during your stay:
